Forum : Telephone Sales & Appointments
All selling organisations need a method for contacting prospects and customers by telephone. Far too often this vital customer link is neglected and the result is counter productive.
This Forum will aim to teach and refresh both dedicated telephone marketers and general sales people to use the telephone as a sophisticated selling tool.
Delegates will gain valuable knowledge on how to transform leads to scheduled appointments by using a telephone to create excellent rewards for both themselves and their employers.
The Forum will give an overview on the following:
- Constructing a telephone sales script.
- Regarding the telephone as an income generating device.
- Using voice tone modulation and subliminal communication.
- Setting up a telephone sales station.
- Making sales appointments by telephone.
- Dealing with objections and getting past guardians.
- Recording activity.
Facilitator: Ron Dards has spent over 40 years in positions of senior management in several countries and is the Managing Director of The Test Agency Ltd. Ron provides many real life examples from his time in many different industries as both general manger and independent trainer and consultant.
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Date
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Thursday 17 June.
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Time
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4.00pm - 6.00pm.
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RSVP
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Friday 11 June.
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Venue
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Mancan House Conference Centre, Cnr Cambridge Tce & Manchester Street, Christchurch.
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Parking
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Limited free parking is available behind Mancan House Conference Centre, entry off Cambridge.
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Refunds
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No refunds given with less than one days notice.
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- The Manufacturing Development Forums are sessions that give members an opportunity to learn from
knowledgeable presenters as well as from the wealth of experience in the membership.
- They run for approximately 90 minutes and generally include a short presentation and discussion,
encouraging members to share their experiences.
- The Forums are open to all your staff.
- Refreshments after the Forum provide further opportunity to talk with fellow manufacturers.